EVEREST EXPRESS TREKKING PVT. LTD. (hereinafter referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you interact with our website, services, or otherwise engage with our company.
Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Your name, email address, phone number, and mailing address.
- Booking Information: Details about your bookings, including your itinerary, preferences, and payment information.
- Travel Preferences: Information about your travel interests, destinations, and activities.
- Communication: Records of your communications with us, such as emails, phone calls, or chat messages.
- Location Information: Your IP address and approximate location.
How We Use Your Information
We may use your personal information for the following purposes:
- To process your bookings: We use your information to confirm and manage your bookings, including arranging accommodations, transportation, and activities.
- To communicate with you: We may contact you to provide updates, answer your questions, or address any issues related to your booking.
- To improve our services: We may use your feedback to improve our products and services.
- To personalize your experience: We may use your preferences to tailor our recommendations and offers to your interests.
- To comply with legal requirements: We may disclose your information to comply with applicable laws and regulations.
Disclosure of Your Information
We may share your personal information with third parties, including:
- Service providers: We may engage third-party service providers to assist us with our operations, such as payment processing, accommodation booking, or transportation arrangements. These service providers may have access to your personal information to perform their duties.
- Government authorities: We may disclose your information to government authorities if required by law or to protect our rights or the rights of others.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may have certain rights regarding your personal information, including the right to:
- Access and rectify your personal information.
- Object to the processing of your personal information.
- Request the erasure of your personal information.
- Restrict the processing of your personal information.
- Data portability.
If you wish to exercise any of these rights, please contact us using the information provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
info@everestexpresstrekking.com
Last Updated: Sep 30th, 2024